TrustyPup 2-In-1 Grey Backpack, Medium Carrier is a Guaranteed On-Board® airline travel pet carrier and is compliant with most airline's specific rules and regulations allowing pet parents to travel with peace of mind. The convenience of this product being a backpack AND Carrier is phenomenal! You can use it on a plane or taking your pet out to brunch, bike rides, hikes, etc. The possibilities are endless! Designed for smaller cats and dogs, the, size of carrier is 18" long x 11" wide x 10.5" high. There is a handy 7"x5" side pocket to put your leash, treats or waste bags in! TrustyPup gives pet parents the best of all worlds: innovative products, stylish designs, environmental responsibility, and exceptional value with a variety of toys, beds and travel products to meet a cat or dog's needs for play, exploration, retreat, rest, and fun! Please check with the airline's under seat measurements to ensure our backpack will fit.
Guaranteed-On-Board™ allows you to fly with peace of mind by ensuring your TrustyPup pet carrier is compliant with participating airlines’ rules and regulations. Please note, sizing requirements vary by airline. Be sure to check with your airline prior to booking. Accurately complete the online form, print it, and present it at check-in. If you are denied boarding due to your TrustyPup pet carrier, Worldwide will refund the cost of your ticket and pet fee – guaranteed!
HOW TO MEASURE YOUR PET TO ENSURE FIT: For pet’s length, start at the front of the chest and measure to the end of the pet's rear. For height, measure from the floor to the top of the back while pet is standing. Round up to the nearest inch or pound. DO NOT EXCEED MAXIMUM WEIGHT AND MEASUREMENT LIMITS.
Care Instructions: Remove the stability board, and the liner. To clean the backpack, spot clean with mild soap or cleanser and air dry. To clean the liner, machine wash in cold water, gentle cycle. Air dry. Spot-clean the stability board with soapy water or a pet odor cleaner. DO NOT SUBMERGE THE STABILITY BOARD IN WATER.
Warnings: Hot cars are dangerous for pets. Never leave your pet unattended in a car. For pets only. This carrier is not a kennel or permanent habitat and is intended for pet transport only. It is not intended to be used as a containment device and is not indestructible if a pet tries to escape. Train your pet to be comfortable in the carrier before travel use. . Do not leave pet unattended with/in carrier. When using this carrier in your car, please be sure to secure it to the back seat only. Do not allow pets to chew on the carrier. Do not use or store near heat or flame.
- Carrier is AIRLINE APPROVED, Guaranteed On-Board and fits under most airline seats
- Easy top and side entry with locking zippers
- Convenient zippered side pocket and adjustable, detachable shoulder strap
- Breathable mesh panels for ventilation
- Explore near and far with your pet
- Easy to clean machine washable liner
- Innovative, solution-based products make it easy to take your pet with you across town or around the world with safety and style
- Assembled: 17"x10"x 9"
- FITS dogs and cats up to 16 lbs
I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 3 - 7 business days of processing and production time for your order to ship out.
U.S orders will be shipped via USPS & FedEx and International Orders will be shipped depending on the fulfillment center the product is from.
- Average transit times to the United States: 5 - 20 Business days
- Average transit times to International: 17 - 45 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.
CAN I CANCEL MY ORDER?
Unfortunately, once you place an order, it can not be canceled without a $20 restocking fee.
I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at firstname.lastname@example.org. If the address is wrong, we can correct this within 24 hours.
MY ITEM ARRIVED DAMAGED
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)
we also have live chat support 24/7
At Unitedslickmart we celebrate the act of discovery. We work with small vendors from all over the world to share their products. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.
Payment & Security
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