FAQs
Orders & Shipping (USA)
Where is my order from Unitedslickmart? / How do I track my package?
Once your order ships from Unitedslickmart, you will receive a confirmation email with a tracking number and a link to carrier tracking (USPS, UPS, or FedEx). Please allow 24 to 48 hours for tracking info to update.
How long does shipping take?
Standard shipping within the continental USA takes 3 to 5 business days. Express shipping options are available at checkout for 1 to 2 business days.
Do you offer free shipping?
Yes, Unitedslickmart offers free standard shipping on all USA orders over $150 (before taxes and after discounts).
Do you ship to P.O. boxes or APO/FPO addresses?
Yes, we ship to P.O. boxes and military APO/FPO addresses via USPS.
Returns, Refunds & Exchanges
What is the Unitedslickmart return policy?
We accept returns within 30 days of your delivery date. Items must be unworn, unwashed, and in their original packaging with tags attached.
How do I start a return?
Visit the Unitedslickmart Returns Center and enter your order number and zip code to generate a prepaid return shipping label.
When will I get my refund?
Once your return is received and inspected at our warehouse, we will issue a refund to your original payment method within 3 to 5 business days.
Can I exchange an item for a different size or color?
Yes, direct size/color exchanges can be selected in our Returns Center at no extra shipping cost.
Payments & Promo Codes
What payment methods are accepted at Unitedslickmart?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Shop Pay, and Klarna/Afterpay.
How do I apply a discount code?
Enter your promo code in the “Discount Code” or “Gift Card” box on the checkout page and click Apply before completing your purchase.
Products & Sizing
How do I find my size?
Click the Size Guide link directly on any product page for specific garment or item measurements.
Are your products covered by a warranty?
Yes, all items purchased from Unitedslickmart come with a 30-day manufacturer defect warranty. Contact support if you received a damaged item.
Need More Help?
How can I contact Unitedslickmart customer support?
We are here to help 24/7! You can reach our live chat support anytime using the chat bubble at the bottom right of the screen, or email us at info@unitedslickmart.com (USA-based support team available Monday through Friday, 9:00 AM – 5:00 PM EST).